Terms of Service

OVERVIEW

Welcome to Valilja. The terms "we", "us" and "our" refer to Valilja. Valilja operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Valilja is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old or have reached the age of majority applicable in your country of residence.

To use certain Services, including purchasing products, you may be asked to provide information such as your email address, billing information and shipping information. You agree that the information you provide is accurate, current and complete.

You are responsible for maintaining the security of your account credentials and for activity carried out through your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products and their characteristics accurately. However, colors and appearance may vary depending on your device and screen settings.

Product descriptions, availability and pricing may be changed at any time without notice. We reserve the right to discontinue products or limit quantities where permitted by applicable law.

Nothing in these Terms limits your statutory consumer rights.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase the selected products. We reserve the right to decline or cancel an order where there is a legitimate reason to do so, including errors in pricing, product availability or suspected fraudulent activity.

Your order is accepted when we send you an order confirmation.

Please review your order carefully before completing your purchase.

Returns and refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

SECTION 4 - PRICES AND BILLING

Prices displayed on our website are the prices applicable at the time of purchase.

Any applicable taxes and delivery charges will be displayed during the checkout process where required.

Prices and promotions may change without notice, but changes will not affect orders that have already been confirmed.

You agree to provide accurate and complete payment and contact information.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times shown on our website are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures and other unforeseen events.

We will make reasonable efforts to ensure that your order is delivered within the stated timeframe.

If your order is delayed or does not arrive, please contact us at info@valilja.com.

Your statutory rights regarding delayed, lost or damaged deliveries remain unaffected.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services, including trademarks, logos, text, images, graphics, product descriptions, videos, audio and website design, is owned by Valilja or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publish, or otherwise exploit our content without our prior written permission.

SECTION 7 - THIRD-PARTY SERVICES

Our Services may include features or services provided by third parties. We are not responsible for third-party services that we do not control.

Your use of third-party services may be subject to the terms and conditions of the relevant third-party provider.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, availability or practices of third-party websites.

Accessing third-party websites is at your own discretion and risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Valilja is powered by Shopify, which enables us to provide our online store and related Services.

However, purchases made through our store are transactions between you and Valilja. Shopify is not responsible for products sold by Valilja or for disputes arising from purchases made through our store.

SECTION 10 - PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may process personal information as necessary to provide the Services. Please refer to our Privacy Policy for additional information about how personal information is collected and used.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions or other content to us, you grant Valilja a non-exclusive, worldwide, royalty-free right to use, reproduce and display that content for purposes related to operating and promoting our Services.

You are responsible for ensuring that any content you submit does not violate the rights of others or applicable laws.

We reserve the right to remove content that is unlawful, offensive, misleading or otherwise inappropriate.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.

We reserve the right to correct such errors and update information where necessary.

If an order is affected by a material error, we may contact you and, where appropriate, offer the option to cancel the order and receive a refund.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You must not:

• Violate any applicable law or regulation.

• Infringe our intellectual property rights or those of others.

• Submit false or misleading information.

• Attempt to gain unauthorized access to our systems.

• Introduce viruses, malware or other harmful code.

• Use automated systems to scrape, copy or collect content from our website without permission.

• Interfere with the security or operation of our Services.

• Use our Services for fraudulent or abusive purposes.

We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.

SECTION 14 - TERMINATION

We may restrict or terminate your access to the Services where permitted by law if you violate these Terms or engage in fraudulent, abusive or unlawful activity.

Termination does not affect rights or obligations that arose before termination.

SECTION 15 - DISCLAIMER

To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.

However, nothing in these Terms excludes or limits any statutory consumer rights, warranties or protections that cannot legally be excluded under Finnish or European Union law.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Valilja shall not be liable for indirect or consequential losses arising from the use of our Services.

Nothing in these Terms limits our liability where such limitation is prohibited by applicable law, including liability arising from statutory consumer rights, defective products, fraud or intentional misconduct.

SECTION 17 - INDEMNIFICATION

You agree to be responsible for losses or claims arising from your unlawful use of the Services or your violation of these Terms, to the extent permitted by applicable law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with our other applicable policies, constitute the agreement governing your use of our Services.

If there is a conflict between these Terms and mandatory consumer protection laws, the mandatory laws will prevail.

SECTION 20 - CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will always be made available on this page. Material changes will be communicated where required by applicable law.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of Finland, without prejudice to mandatory consumer protection rights applicable to consumers in the European Union.

Consumers may also have the right to bring disputes before the courts of their country of residence where provided by applicable law.

SECTION 22 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Valilja
Email: info@valilja.com
Address:
Hehkurinne 2 D 75
02750 Espoo
Finland